In what situation are inmates allowed to make outside calls?

Inmates are typically allowed to make outside calls during emergency situations. This means that if there is a critical event—such as a family emergency, illness, or any urgent matter that requires immediate communication with the outside world—prison authorities may permit inmates to place calls. The rationale behind this policy is to balance the need for inmate communication with safety and security protocols within the correctional facility.

This approach recognizes that certain events may necessitate swift communication that goes beyond regular visiting limitations. Other options focus on personal calling privileges or specific categories of communication, but those do not align with the protocols typically enforced within correctional facilities, which prioritize security and risk management.